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Dale Carnegie Course® Leadership Sales Advantage High Impact Presentations High Performance Teams World Class Customer Service Workshops Tailored Courses

Detailed Course Information - World Class Customer Service
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The training process that focus on improving communication, building customer loyalty, teamwork and morale. Participants increase their human relations, listening and communication skills through hands-on activites. The results are great motivation, improved service and higher employee satisfaction!

Our World Class Customer Service is a process of up to 6 modules. Content of the training can be tailored to target speciofic company needs.

"World Class Customer Service"

  • Define Superior Service
  • Provide Sales-Related Services
  • Overcome Customer Objectives
  • Negotiate With Customers
  • Satisfying Internal Customers
  • Excelling at Customer Service

See World Class Customer Service Schedules
or contact us today to customize a course for your organization.

PDF of full course description



· Knoxville, TN 37923 · United States · 865.531.9204 (Knoxville) 423.638.2625 (Tri-Cities)
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